PROTECTED PAYMENTS FOR EVERYDAY DEALS
Pay safely. Get paid confidently.
TrustPay protects the buyer's money and the seller's payment until both sides complete what they agreed.
Trust should not put your money at risk.
Every day, people lose money because a seller disappears, a buyer refuses to pay, a contractor abandons the job or the original agreement was never clear.
Paid, but nothing arrived
Protect the buyer before the seller is paid.
Delivered, but payment never came
Protect the seller before work or delivery begins.
The job changed halfway through
Keep the signed scope, stages and messages in one place.
Both sides disagree
Use evidence and fair support to reach a resolution.
Four steps. Both sides protected.
Use the same simple structure whether someone is buying a product, paying for a service or managing a larger project.
Agree
Describe what is being bought or delivered, the price and the deadline. Both sides review and sign before any money moves.
Agree
Describe what is being bought or delivered, the price and the deadline. Both sides review and sign before any money moves.
Protect the money
The buyer funds the transaction. The seller sees that payment is secured before work begins or the item is dispatched.
Protect the money
The buyer funds the transaction. The seller sees that payment is secured before work begins or the item is dispatched.
Deliver and confirm
The seller delivers or completes the agreed work and can attach proof. The buyer reviews delivery before approving release.
Deliver and confirm
The seller delivers or completes the agreed work and can attach proof. The buyer reviews delivery before approving release.
Release or resolve
The buyer approves and the seller gets paid. If there is a genuine issue, TrustPay reviews the evidence and helps reach a fair resolution.
Release or resolve
The buyer approves and the seller gets paid. If there is a genuine issue, TrustPay reviews the evidence and helps reach a fair resolution.
Seller reassurance
The seller should never be told to begin work or send an item before the required money is shown as protected inside TrustPay.
Buyer reassurance
The buyer's money is not released simply because the seller accepts the transaction. Release follows delivery confirmation, an agreed auto-release rule or a dispute decision.
A fairer way to trade.
TrustPay is designed to protect honest buyers and honest sellers — not give one side unlimited control over the other.
For buyers and clients
- Money stays protected until delivery or agreed work is confirmed.
- See the seller’s verification, reputation and transaction history.
- Keep product details, deadlines and communication recorded.
- Raise an issue before funds are released.
- Use evidence if the item or work does not match the agreement.
For sellers and service providers
- See that the buyer’s money is secured before you deliver or begin work.
- Reduce non-payment, fake promises and endless chasing.
- Use agreed deadlines, acceptance rules and staged payments.
- Upload proof of delivery or completed work.
- Receive automatic release where the buyer takes no action within the agreed review window.
No work on empty promises.
When payment is protected, the seller knows the buyer is serious. When delivery is proven, the seller should not have to wait indefinitely to be paid.
Whatever the deal, protect the promise.
Choose the situation that looks like yours — each one shows what gets recorded, when the money is protected and when it is released.
Buying a product online
Record what was ordered, protect the payment, confirm delivery.
Hiring a freelancer
Agree on scope, protect the fee, release on completion.
Paying for a service
Define the work, protect the payment, confirm it was done.
Selling to a new buyer
Show payment is secured before you ship or start.
Splitting a project into stages
Protect and release money stage by stage.
Resolving a disagreement
Use the agreement and evidence to reach a fair outcome.
More than holding money.
TrustPay combines the records and safeguards people usually need only after something goes wrong.
Protected money
Funds are held against a specific transaction or stage.
Clear agreement
Both sides can review what was promised.
Verified identity
Users can build stronger trust through verification.
Recorded evidence
Messages, files, delivery proof and approvals remain connected.
Trust reputation
Completed transactions and reviews create a usable history.
Fair support
Disputes are assessed using the agreement and available evidence.
I built TrustPay after trust cost me everything.
I funded a business deal believing the work and supply were real. I received updates, promises and delays — but never received the goods or recovered the money. TrustPay was created so buyers, sellers and service providers do not have to rely on promises alone.
Do not send money or start work on trust alone.
Protect the agreement, the money and the proof with TrustPay.
Creating an account is free. Transaction fees are shown before you confirm.
Frequently asked questions
The answers that matter before you protect your first transaction. Anything else — reach out and we will help.
How does TrustPay protect the buyer?
+The buyer’s money is protected until the seller delivers or the service provider completes the agreed work. The buyer can review delivery, approve release or raise an issue before release.
How does TrustPay protect the seller?
+The seller can see that the required payment is secured before dispatching or starting work. Delivery proof, agreed review windows and visible auto-release rules help prevent unfair payment delays.
Who controls the money?
+The money is linked to the protected transaction and released only under the agreed workflow: approval, an applicable auto-release rule, cancellation settlement or dispute decision.
What happens if we disagree?
+TrustPay uses the agreement, messages and submitted evidence to support a fair review. The exact process and timeframes are shown before the transaction is funded.
What does TrustPay cost?
+The exact fee is shown before you confirm payment or funding. Creating an account is free.
How quickly does the seller get paid?
+After release, payout timing depends on the seller’s verification tier, selected payout option and banking rails. The estimated timing is displayed before withdrawal.
Can either side cancel?
+Cancellation depends on whether the other person has accepted, whether work has started and the rules agreed for that transaction. Both sides can see the effect before confirming cancellation.
